Terms of Service

Last updated: January 2025

1. Service Overview

NovaMail (hereinafter referred to as "we" or "service") is a professional email marketing platform that provides users with services to create, send and track email marketing campaigns.

2. Acceptance of Terms

By accessing or using NovaMail services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

3. User Account

3.1 Account Registration

You need to create an account to use our services. You are responsible for providing accurate, complete and up-to-date information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

4. Service Usage

4.1 Permitted Use

We grant you a limited, non-exclusive, non-transferable license to use our services for lawful business and personal purposes.

4.2 Prohibited Activities

You may not:

  • Send spam or unsolicited emails
  • Violate any applicable laws or regulations
  • Infringe on others' intellectual property rights
  • Distribute malware or harmful content
  • Attempt unauthorized access to our systems
  • Interfere with or disrupt the normal operation of services

5. Content Responsibility

You are responsible for all content created, sent, or shared through our services. We are not responsible for user-generated content.

6. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your information.

7. Service Availability

We strive to maintain high service availability, but do not guarantee that services will not be interrupted. We may perform regular maintenance and updates.

8. Fees and Payment

8.1 Pricing

Our services offer free and paid plans. Prices for paid plans are published on our website.

8.2 Payment Terms

Paid services are charged on a subscription basis. All fees must be paid in advance and are non-refundable, unless otherwise required by law.

9. Intellectual Property

NovaMail and all related trademarks, copyrights, and other intellectual property rights are owned by us. You may not copy, modify, or distribute our intellectual property.

10. Service Termination

10.1 User Termination

You may terminate your account at any time through account settings.

10.2 Our Termination

We may suspend or terminate your account if we find that you have violated these terms.

11. Disclaimer

Our services are provided "as is" without any express or implied warranties. We do not guarantee that the services will meet your needs or will not be interrupted.

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages.

13. Dispute Resolution

Any disputes arising from the use of our services should be resolved through friendly negotiation. If negotiation fails, the dispute should be submitted to a court with jurisdiction.

14. Terms Modification

We reserve the right to modify these terms at any time. Significant changes will be notified to you via email or website.

15. Contact Information

If you have any questions about these Terms of Service, please contact us through the following:

  • Email: contact@novamail.com (actual recipient: lihongyangnju@gmail.com)

These Terms of Service are effective from January 2025. By using NovaMail services, you confirm that you have read, understood, and agree to be bound by these terms.