Privacy Policy

1. Introduction

NovaMail (hereinafter referred to as "we," "our," or "service") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information.

2. Information Collection

2.1 Information You Provide

We may collect the following information:

• Account information (name, email address, password)
• Contact information (phone number, address)
• Payment information (credit card information, billing address)
• Marketing campaign content
• Customer contact lists

2.2 Automatically Collected Information

We may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (page visits, clicks, timestamps)
• Cookies and similar technologies
• Log files

3. Information Use

We use the collected information for:

• Providing and improving our services
• Processing transactions and sending notifications
• Customer support and communication
• Security monitoring and fraud prevention
• Legal compliance
• Marketing and promotion (with your consent)

4. Information Sharing

4.1 Third-Party Service Providers

We may share information with trusted third-party service providers to help us operate our services, including:

• Payment processors
• Cloud storage services
• Analytics services
• Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Data encryption (in transit and at rest)
• Access controls and authentication
• Regular security audits
• Employee training and confidentiality agreements

6. Data Retention

We retain your personal information only for as long as necessary or as required by law. When no longer needed, we securely delete or anonymize it.

7. Your Rights

Under applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing
• Data portability
• Object to processing

8. Cookie Policy

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising

8.2 Cookie Management

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

12. Marketing Communications

We may send you marketing communications. You can opt out at any time by:

• Clicking the unsubscribe link in emails
• Updating preferences in account settings
• Contacting us directly

13. Privacy Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified via email or website.

14. Data Protection Officer

If you have any questions about data processing, please contact our Data Protection Officer:

• Email: contact@novamail.com (actual recipient: lihongyangnju@gmail.com)

15. Regulatory Authority

If you believe we have violated data protection laws, you have the right to complain to the relevant regulatory authority.